PLATINUM EXECUTIVE SUPPORT
Platinum Executive Support
Working with Fortune 500 companies for over the last 20 years has given us insight on what it takes to support Executives on all levels. Whether working from their home office, remotely or abroad, the need to be connected is paramount.
We provide follow the sun, round-the-clock support for executives at their home offices or remote locations (on the road, hotel, etc.).
We persist until problem(s) are resolved. Our stellar program includes:
Customized phone Hot-line for Executives with personalized greeting
Personalized Service - Technicians familiar with Executive's platform
Service available 365 days, 24 / 7, guaranteed 4-hour response
Guaranteed phone response within 15 minutes
Guaranteed 4-hour on-site response (within region) if issue is not resolved remotely
Automatic reporting back to designated contact