Project Management

Project Management has found its place in today's competitive business arena and we understand how to get it done. Viewing your project goals as their personal goals, you can rely on our seasoned project managers to meet or exceed expectations. The prerequisites include a courtesy Project Definition/Assessment Phase. This allows us to develop a "roadmap" for your project, setting realistic expectations for all timelines, providing deliverables (if required) with cost-justified estimates. We work with your designated contact, reporting project status on a continual basis, and keeping you well informed of progress.

Staff Augmentation

Staff Augmentation is the utilization of skilled IT personnel to help fill a defined role within your company on a temporary basis. Staff augmentation includes help desk support, desk side support, and general IT functions (moves, adds & changes, updates etc.) or even LAN administration on a daily basis. Staff augmentation allows a business to utilize resources that are already trained in a particular skill(s), for any length of time. This allows us to be a true extension of your organization. Unlike typical staffing firms, we frequently utilize our skilled engineers and consultants on temporary assignments.

Help Desk

Advanced Vision Technology Group Help Desk Support Services provides a support organization to our clients in which support is only a phone call away. Organizational product lines are indistinguishable, problem ownership and customer advocacy is the rule, and the competency and predictability of each interaction is given. Advanced Vision can be your Help Desk or act as a back up to your Help Desk by providing complete support for each end-user on software, hardware, and networks. Available through a toll-free "800" number, support is available for network coordinators and LAN administrators, as well as end-users. As your help desk partner, Advanced Vision can provide a single point of contact for multi-vendor hardware, software and networking services nationwide. Problem recording, tracking and resolution, are standard offerings with guaranteed satisfaction.

 

Premier IT Procurement and Vendor Management Program

How much time is spent researching just the right desktop or finding the device that an executive has requested? We will help manage the procurement process and provide a method of controlling IT expenditures. The process includes a series of checks and balances that will meet most audit requirements. It also provides automatic serial number tracking and procurement histories.

You will work with our Inside Sales Team who will help you research, select, order, track and complete the hardware and software required. They will research solutions allowing you to make a proper purchase decision.


If needed, they can also provide proof of purchase for tax or warranty purposes; thus relieving you of the tracking and reporting burden.

In addition to working with the distributors and manufacturers as your representatives we will also work with all of your Technology vendors. If you want to reduce your telecommunication expenses or want to establish a new office we will manage the vendor relationship for you, ensuring the best service and most efficient operations.
 

Disaster Recovery/Business Continuity Plan Development

All procedures are fully tested through a reenactment and then after a successful execution are they considered a true Business Continuity and Recovery Plan.

In addition to developing the DR/BCP plans, Advanced Vision Technology Group will complete a disaster recovery exercise annually. During the DR/BCP exercises we simulate an event and actually go thru various recovery models. By doing this we are confirming that the data and systems that are being backed up are actually restorable.
 

Technical Services

Utilizing Advanced Vision Technology Technical Services for your maintenance and support needs, you can stay focused on your core competency while maintaining a competitive edge in your marketplace. Because the maintenance and support of IT infrastructure equipment is among our essential businesses, we can provide higher service at lower cost than companies who provide this service with their own internal staff.  We will respond to your business requirements and provide a clear plan that includes only the maintenance and support elements that you need. This philosophy allows us to provide cost effective solutions demanded by your business needs. In sum, you will not pay for unnecessary or unwanted services.

Advanced Vision Technology Technical Services division is dedicated to deploying, supporting and maintaining today's most popular enterprise-level hardware and software. Our certified engineers have extensive experience with all the major operating systems and hardware platforms, and benefit from ongoing training and certification testing to stay current with their respective areas of expertise. Advanced Vision Service and its strategic alliances allows us to provide outstanding service anywhere in the country. Advanced Vision has formed alliances in most major metropolitan areas. When presented with national issues Advanced Vision will engage with that particular alliance. This is a very common practice today but more uncommonly disclosed. We proudly disclose this information so that you as a decision-maker have a better understanding as to how a seemingly diversified organization can offer a “Best of Breed” technology solutions. Advanced Vision Technology Group looks forward to further discussions on the most price effective methods to leverage the scope of service offerings available.

Samples of our Technical Services are:

Mission critical support

 When you need it most and downtime is out of the question, this program is there for you, including O/S, Applications and hardware. We provide:

Continuous monitoring

	7 * 24, 365 days a year
	Guaranteed 2 or 4-hour response times
	Guaranteed Spare parts programs (parts on-site within 4 hours)
	Dedicated Inventory/Spares commitment
	Continuous effort until your back up and running

Configuration & Integration

We specialize in hardware configurations, from PC's and servers to routers and switches. We work closely with most major manufacturers including… Apple, the New HP (Compaq), DELL, Sun Microsystems, IBM, NEC, Toshiba, 3COM, and Cisco. Our team of certified technicians and engineers ensure functionality "out of the box" with complete testing and diagnostic monitoring for multi-platform components and operating systems. This allows for a smooth integration process regardless of what platform.