Spending your time reacting to hardware and software problems takes time away from productivity in your business.
Advanced Vision Technology Group (AVTG) offers a range of Managed Services solutions. Each solution can be custom tailored to fit your unique business needs and IT requirements. When we partner with your company, we take on the tasks of managing all or parts of your IT infrastructure, allowing you the freedom to focus on what you do best. Our solutions provide you with the peace of mind of fixed IT costs each month as well as on-demand access to engineers with the skill sets your business needs.
If your business is large enough to have an internal IT department, partnering with a Managed Services Provider (MSP) still makes sense. Some IT departments may think that a MSP is out to take their jobs. Nothing could be further from the truth! The truth is that most managed services relationships actually allow the IT department to focus on the things that they should be doing while the MSP handles the things that are important but very time and resource consuming.
We do more than put out IT fires, we proactively monitor and manage your entire network. This prevents problems before they arise providing the highest availability of your systems and freeing you from the daily tasks associated with maintaining your computing environment. For every fire we put out, we prevent many more. Our automated support tools remotely, proactively identify and correct many problems before they impact your company. In addition, we apply the security and software patches necessary to prevent most problems from happening in the first place.
While we offer customized solutions designed to meet your individual needs, here are four of our most popular solutions.
IT Assurance Plus
IT Assurance Plus is our most comprehensive offering, combining our two most popular offerings; IT Assurance and Data Protection Plans. Together, these solutions offer companies a complete, turn-key IT solution that encompasses all phases of network management and support coupled with an off-site backup, business continuity/disaster recovery plan.
IT Assurance is an all inclusive offering that provides automated response services on hardware and software from our talented and experienced network support team. Simply put, this is the best way AVTG can take care of the IT needs of your business. If you depend on technology and want that technology professionally managed with a fixed monthly cost, then IT Assurance is for you.
Our Data Protection Plan is a proven solution and eliminates the risk and hassles of data loss and includes three (3) critical features; hassle-free local backup, business continuity and disaster recovery. No business backup solution is complete without these three features.
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IT Assurance
Our IT Assurance program is our most popular offering which utilizes a three phased approach to managing all or parts of your technology operations. What was once an advantage only enjoyed by larger companies is now offered as a solution to small and medium sized businesses. After all, whether you have one server or 50, you have the same hassles and expenses in managing IT.
IT Assurance is an all inclusive offering that provides automated response services on hardware and software from our talented and experienced network support team. Simply put, this is the best way AVTG can take care of the IT needs of your business. If you depend on technology and want that technology professionally managed with one monthly investment, then IT Assurance is for you.
The AVTG Network Operations Center (NOC) will provide 24/7/365 monitoring and proactive management of your computing environment using the industry’s most sophisticated management tools and industry best practices. Simply stated, the
IT Assurance program will allow you to have unparalleled access to disciplined technology principles that Fortune 500 companies have demanded for years, but at a price designed for small and medium sized business.
A structured, three phased approach is used when implementing the IT Assurance Managed Service Program.
The first phase (Assessment) will provide you with a blueprint containing all the details of your existing infrastructure. It is designed to compare your current IT infrastructure and support model against industry standard IT Best Practices. We take a look at all aspects of your infrastructure and provide you with recommendations for improvement, if any.
During phase 2 (Compliance), we will execute the plan developed during the Assessment Phase. The completion of this phase will bring your infrastructure into compliance with “IT Best Practices”, a set of established guidelines based on decades of technology experience.
Finally, phase 3 (Accountability) is where AVTG will take over responsibility for all or parts of your technology operations. We become your trusted IT advisors, responsible for the 24/7/365 operation of your technology environment.
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IT Assurance Lite
For companies that do not wish to turn over complete management of their IT infrastructure but still need IT assistance, our IT Assurance Lite Program is the perfect solution.
This solution allows you to off load some of the most labor and time intensive tasks that are necessary to keep your network up and running; 7/24/365 monitoring, security and patch management, application and backup monitoring and much more.
Many of our clients choose this option as it allows their IT team to focus on the mission critical functions of their jobs and not the cumbersome day-to-day issues that arise.
In short, we do all the behind the scenes remedial, time consuming tasks by keeping your infrastructure current and updated eliminating issues before they happen.
We provide you access to our tools so you can view all details of each of your systems getting as granular as all the versions of applications being used. A full detailed inventory is available for your use too. Using S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) agents, we proactively monitor critical failures, alerting you as they occur, correct them before they cause downtime or react to them based on our agreement.
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Data Protection Plan
Hassle-Free Backup / Business Continuity / Disaster Recovery Solution
Are you getting good backups? Are you SURE? Do you ever forget to swap the tapes? Do you take your backups offsite every night? Have you done a test restore to be sure the backup works? Do you have off-site storage? What happens when the server dies? What happens if the building is damaged by fire, wind or rain? Could you survive? How quickly could you be back up and working?
Want a rock-solid, reliable approach to backing up your mission critical data? Our Data Protection Plan is a proven solution and eliminates the risk and hassles of data loss and includes three (3) critical features; hassle-free local backup, business continuity and disaster recovery. No business backup solution is complete without these three features.
- Hassle-Free Backup
Our Data Protection Plan (DPP) solution provides local backup using a specialized Network Attached Storage (NAS) device with redundant hard drives. Faster and more reliable than tapes, the DPP solution will back up every 15 minutes so you never have to worry about long periods of time between backups. All your data and applications are backed up automatically and eliminate the need to purchase costly agent software.
The DPP also features Turbo Restore which allows the full restoration of a file, folder, exchange mailbox or even a single email in minutes. - Business Continuity
If one of your servers crashes or goes down, the NAS will be “standing-by”, ready to quickly be provisioned to temporarily take over in place of the failed server, with all of your applications, data and settings available in about two (2) hours. Compare that to the one to two days it takes to typically recover when using a tape backup system.
This “Server Stand-By” feature enables the highest possible levels of business continuity in the event of a downed or failed server. Business decisions made during the heat of a disaster may not be the best decision in the long run. The Data Protection Plan will provide you a rapid recovery; buying you the precious time needed to design and execute your recovery plan. - Disaster Recovery
To complete the solution, the DPP also includes off-site backup to two (2) high availability data centers meaning that a safe copy of your data always exists. In the event of an emergency that disables or destroys your local backup or location(s), off-site copies of your data ensures a quick and pain free disaster recovery solution.
When it comes time to restore the “Stand-By” server to a new server, our Bare Metal Restore (BMR) process allows restorations to new hardware in a fraction of the time it takes to build a new server. This feature will save your business thousands of dollars.
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